Independent device repair serving Manhattan and Brooklyn

Device repair.No guesswork.

Clear diagnostics and practical repair options for MacBooks, iPhones, PCs, tablets, and game consoles, from everyday damage to board-level faults.

  • No charge if we can't fix it
  • Same-day options
  • White-glove pickup
Manhattan walk-insBrooklyn appointments
Repair technician explaining a laptop diagnosis to a customer
4.8

Google rating

02

Choose your device

Start with what's broken.

03

Two boroughs. One repair team.

Your device never feels far from help.

Walk into our Manhattan office, reserve a time in Brooklyn, or let us collect the device from your door within either service zone.

05

Why Kaos

Repair the fault.
Not the entire device.

When a shop can only replace modules, the quote gets expensive fast. Board-level skill gives us more ways to solve the problem.

Call a technician
01

Board-level expertise

Microsoldering and component-level diagnostics for faults others may call unrepairable.

02

Clear approval

We explain the diagnosis and repair path before work begins.

03

Fast when possible

Many common repairs are completed the same day when parts are available.

04

Warranty-backed

Eligible repairs include limited workmanship or part coverage confirmed for your job.

06

How it works

A direct path from
problem to repair.

Three clear steps. One technician-led conversation from the first symptom to the finished repair.

  1. 01

    Tell us what happened

    Call for the fastest help, or send your device model and symptoms when you cannot talk.

  2. 02

    Get a real diagnosis

    We inspect the device, isolate the fault and confirm your options.

  3. 03

    Approve the repair

    Work begins after you understand the price, timing and warranty terms.

Start with a call to a technician

Trusted by New Yorkers

4.8Google
rating

533 Google reviews as of October 22, 2026.

Read reviews on Google
07

Customer experiences

Real repairs.
Real New Yorkers.

Selected Google reviews from our customers on repairs, communication, and the convenience of door-to-door service.

08

Our locations

Two offices.
One repair team.

We serve Manhattan and Brooklyn from two New York City offices, with white-glove pickup and return available across both service zones.

M01 / WALK-IN

Walk-ins welcome

Manhattan
office

401 Park Avenue South
New York, NY 10016

Walk in during business hours, or arrange white-glove pickup and return within our Manhattan service zone.

White-glove pickup and return

Available across Manhattan and Brooklyn service zones.

Arrange pickup
09

Common questions

Know before
you go.

Still unsure? Our guided repair helper can turn a few details into a ready-to-send message.

View all FAQs

10

Start your repair

The fastest way to reach us

Call and talk to a technician.

Tell us the device and what went wrong. We can usually give you the fastest next step and often a rough expectation right on the phone.

Can't call right now?

Send the details instead.

Send the same complete repair request by text, email, or WhatsApp. Calling is still the fastest way to reach us.

No account or login required

Every form detail is carried into your message

Walk-in, appointment, or white-glove pickup

Text, email, and WhatsApp each carry every detail above into a ready-to-send message.